Better Communication
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Better communication
(24 Messages)
I found that my communication skills improved A LOT when I started making constant eye-contact while speaking with another person. And I really mean CONSTANT eye-contact. Sometimes when we're speaking we look a way for a second or two to gather our thoughts (or for other reasons), this is mainly subconscious. But the trick is not to look away, not even for a second. Let the other person look away and then we he looks back your eyes are there waiting for him/her. I am not kidding when I say peopl ...
Better communication through technology
(15 Messages)
It's true that I've lost the human connection with some of my clients since I stopped visiting the offices in person (the big client is too far away to just drop in on!), but since all the office staff have gotten e-mail, I must say, it is easier for me to find out what the heck is going on there. When they all had only phone and voice mail, it was just too difficult on most days to contact the person I needed. Even when they first got e-mail, not everyone was using it. They are mostly more comf ...
Monty Roberts interview on January Magazine
(25 Messages)
Interview: Monty Roberts author of Shy Boy The original horse whisperer talks about his writing mentor: Queen Elizabeth II, the non-violent world he dreams of and Shy Boy, the horse that came in from the wild. January Magazine is one of the top book-related sites on the Web. Book reviews, author interviews & profiles, excerpts and the January Magazine Book of the Week Contest: top books from major publishers.
Confrontational Behaviours
(25 Messages)
Okay, it does seem that several people feel offended, one way or another. This isn't just the people who feel ostracized, but also the people who feel maligned by the accusations. Suppose we entirely skip the parts about whether this is a real circumstance or a purely perceived one, and whether or not people deserved what they got, etc. (Well, not skip it, but that stuff is being explored in another thread.) What sort of *specific* behaviours do people see as hurtful or confrontational, and what ...
Sites
Improve Listening Skills - A Foundation for Better Communication. Listening opens your mind, heart and world. Active listening is the art of non-defensive and empathic communication to avoid difficult situations in our working and social life. Our listening ability reflects an impression of our intelligence quotient. Failure to listen carefully and react accordingly could have damaging consequences in our professional career and personal life. Effective listening is now an essential skill in today's business and social settings.
Better communication through better listening An old Zen proverb says, "When walking, walk. When eating, eat." In other words, give your whole attention to whatever you're doing. It's worth emphasizing that the goal of good listening is simply to listen -- nothing more and nothing less. Interrupting the speaker in order to offer advice disrupts the flow of conversation, and impairs the listener's ability to understand the speaker's experience.
Each style is prone to weaknesses in communication. For example, "trees" people often have trouble telling their listener which of the details are more important and how those details fit into the overall context. They can also fail to tell their listener that they are making a transition from one thought to another -- a problem that quickly shows up in their writing, as well.
Listening Skills Evaluation Question 1 - Incorrect. This behavior is not indicative of good listening. The better response is:: Rarely if ever. The better approach is to stay on one topic until you both have at least understood one another. It is even better if you can reach agreement or a resolution if one is needed. Changing subjects may be an indication that there is discomfort around the particular topic or general stress. Practice and education on how to communicate may help.
Question 2 - Incorrect. This behavior is not indicative of good listening. The better response is:: Not often at all. When you make assumptions about other's feelings and thoughts you deny them the benefit of understanding. They may sense this and feel taken for granted at best and missunderstood and invalidated at worst. We all want to be understood and appreciated for who we are. Never assume. Ask for clarification before denying their feelings. Say 'I understand.' to let them know that you do understand and do care. You don't have to agree but you should give them the respect of understanding them.
Amazon.com: Teaching listening skills via interactive videodisc Most people spend more time listening than they spend on speaking, reading and writing combined. Yet most people know less about listening than they do about the other forms of communication. Further, most people have taken extensive instruction in writing and reading, but have never received any listening instruction. In short, people get the least amount of instruction in the form of communication that they do the most. As a result, there are a lot of poor listeners. In fact, two days after listening to a ten-minute presentation, most ...
News
IT still trying to find what women want Yet, the imbalance of power in IT is rapidly driving women away. In addition, while women control or influence 80% of consumer spending decisions, 90% of IT products and services are designed by men -- a lopsided formula for "going out of business," says Gartner. If organisations don't pay heed to their female technology workforce, Gartner argues, women will take their IT acumen and good ideas elsewhere, meaning the looming IT skills crisis just got 50% worse.
Ilene Grossman, vice president of systems and technology at The Bank of New York, said there's no question that men greatly outnumber women in the IT executive ranks. "I was in a meeting last week. These are CIOs or senior executives in technology at all the asset management firms that belong to the Institutional Investors Technology Forum. Of the 150 or so people, there were probably no more than 10 women in the room," Grossman said.
CIO soft skills: Techniques to stoke your emotional IQ Foresight 2020: Economic, industry and corporate trends - An Economist Intelligence Unit white paper From security threats to ageing populations, education requirements to healthcare costs, governments and public agencies will struggle with an array of profound challenges over the next 15 years. These and other critical issues for governments and societies are reviewed in this 96-page report, which assesses likely changes to the global economy, to eight major industries and to corporate structures between now and 2020. Download it now
At home with IT: how governments make the information society happen - An Economist Intelligence Unit white paper Government programmes, designed to encourage people to use computers at home, are thriving across Europe. Far from dying out soon after they were introduced in the late 1990s, as some predicted, they have continued to flourish and evolve. They are widely seen as an important policy instrument to speed a country's shift towards becoming an information society. This white paper examines the schemes available today, assesses what ...
Researchers explore lifelong friendships Researchers explore lifelong friendships WEST LAFAYETTE, Ind., Aug. 21 (UPI) -- U.S. researchers said college students wishing to develop lifelong friends need to invest time while still in school in developing such relationships. "Maintaining quality long-term friendships is difficult today because people move frequently and there are many technological and media distractions," said Purdue University Professor Glenn Sparks, who studied the 19-year friendships of a group of 1983 college graduates. "The geographic ...
Caution Urged for Autism Treatments Unproven treatments are often marketed aggressively, he tells WebMD, and information often includes testimonials from other parents, making them difficult to resist. As a result, he says, it's sometimes difficult for parents to evaluate the treatment objectively and to avoid totally unproven approaches. The unproven treatments can escape oversight from the FDA, says Mulick, because many are not drugs or devices.
An intensive approach using behavior therapy, often called applied behavior analysis, is uniformly recommended by experts, including a recommendation by the U.S. surgeon general. The basic research for this approach was done years ago at the University of California, Los Angeles. This program is intensive -- one-on-one for 40 hours a week. Similar programs are offered in major metropolitan areas around the country, Mulick says.
Blogs
Secrets of Better Communication Skill Secrets of Better Communication Skill Communication skill is one that not all people can grasp easily; yet whether in our business or professional lives communication and clearly articulating feelings, instructions and needs are a vital element to both success and happiness. There is more to the skill of communication than many expect. It is not just about what you say […] &topic=movies">Digg this Communication skill is one that not all people can grasp easily; yet whether in our business or professional lives communication and clearly articulating feelings, instructions and needs are a vital element to both success and happiness. There ...
listening skills For the topic about listening, i found that its not that easy to listen as there are several barriers that prevent listening, for example external barriers like noise, internal barriers which occur within ourselves like our emotional response to the message, our physical state, and the filters that we have determine our perception, reception of ideas and information, and attention during the listening process. The more positive our perception of the person, the more receptive we are to their views, and the higher the possibility that we will pay attention to what they say. I've ...
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Best ways to improve your communication skills In today's era, effective communication skills are mandatory for the growth of your business - whether you are running a small company, big organization, or any home-based business. Communicating in an understandable and brief way is important. When you meet with a person, your first impression is your last impression. It makes the other people to remember you either in a positive way or negative way. To put a positive impression, you must give some time in practicing your communication skills. We have listed out a few points which are essential for better communication skills: 1.) Body Language: When you are dealing ...
Communication that really improves relationships Communication That Really Improves Relationships by Alina Ruigrok Communication is something we all know is necessary to keep any relationship strong and loving, and although we are aware of the importance of communication, we still seem to be clueless about what exactly good communication really is. This does not mean you are clueless as a person, but it does mean that more attention is required on your part, so that you can become more open and invite the many forms of communication that exist, so that you will be able to understand yourself and your partner much better. ...